Cookie setting.
You may receive a message asking you to allow a cookie to be set.
Cookies are bits of information that are stored in your computer. They are used to identify and track information. Cookies are used strictly on your behalf, to prevent you from giving the same information over and over again.
To accept cookies (recommended), please follow these directions:

Navigator 3.x and above

• Click on "Edit"
  
• Click on "Preferences"
  
• Click on "Advanced"
  
• Check the box that says, "Accept all cookies"
  
• Un-check the box that says, "Warn me before accepting a cookie"

Internet Explorer 3.x and 4.x

• Click on "View"
  
• Go to "Internet options"
  
• Click on "Advanced"
  
• Find the word "Cookies"
  
• Check the box that says, "Always accept cookies"
  
• Un-check the box that says, "Prompt before accepting cookies"

Internet Explorer 5.x and above

• Click on "Tools"
  
• Go to "Internet options"
  
• Click on "Security"
  
• Click on "Internet"
  
• Click on "Custom Level"
  
• Find the sentence "Allow cookies that are stored on your computer"
  
• Check the box "Enable"
  

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JavaScript Errors while loading the page.
If you are prompted about a JavaScript error, try reloading the page in your browser by clicking "reload" or "refresh" in the upper-left-hand corner. This should allow the script to reload and perform properly.
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JavaScript-Enabled Browser Error.
If you receive a message stating that your browser is not "JavaScript enabled," you need to enable your browser for JavaScript. To enable your browser for JavaScript, follow these easy steps:

1. Figure out which browser you are using.
Browsers commonly display their brand name and sometimes the version number when you first start them. However, this startup screen may go off the screen too quickly. If this happens to you, simply select "Help | About..." from the main menu once the browser is loaded. The exact menu option may read "Help | About Internet Explorer," "Help | About Navigator..." or "Help | About Netscape...."

2. Find your browser type in the list below and follow the steps.

Navigator 3.x

• Go to "Options | Network Preferences..." from the main menu.
• Change to the "Languages" tab.
• (To enable): make sure "Enable JavaScript" check box is checked. (To disable): make sure "Enable JavaScript" check box is unchecked.
• Restart your browser.

Communicator 4.x

• Go to "Edit | Preferences..." from the main menu.
• Select "Advanced" panel.
• (To enable): make sure "Enable JavaScript" check box is checked. (To disable): make sure "Enable JavaScript" check box is unchecked.
• Restart your browser.

Explorer 3.x

• Go to "View | Options..." from the main menu.
• Change to the "Security" tab.
• (To enable): make sure "Run ActiveX scripts" check box is checked. (To disable): make sure "Run ActiveX scripts" check box is unchecked.
• Restart your browser.

Explorer 4.x

• Go to "View | Internet Options..." from the main menu.
• Change to the "Security" tab.
• Select "Custom" and click on the "Settings..." button.
• (To enable): make sure "Enable" is selected under "Active scripting." (To disable): make sure "Disable" is selected under "Active scripting."
• Restart your browser.

Internet Explorer 5.x and above

• Click on "Tools"
  
• Go to "Internet options"
  
• Click on "Security"
  
• Click on "Internet"
  
• Click on "Custom Level"
  
• Find the sentence "Active scripting"
  
• Check the box "Enable"
  

Simply reloading the page, rather than restarting the browser, may be sufficient with certain browser versions.
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Printing pages.
If you're having trouble printing a part of the page, your browser may be printing the wrong frame. Use the following instructions to print:

If you are using Netscape version 3.0 or higher:

1. From the page you would like to print, left-click your cursor on the object you would like to print.
2. Go to File.
3. On the pull-down menu, click "Print Frame."
4. This will print your page.

If you are using MS Internet Explorer version 3.0 or higher:

1. From the page you would like to print, place your cursor anywhere on the page (but not directly on an image) and right-click with your mouse.
2. From the pull-down menu, click "Print."
3. Make sure the box that says "Only the selected frame" is checked and click "OK."
4. This will print your page.

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More Help.
If you are still having problems, please email our helpdesk at InfoLedge@InfoLedge.com

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